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Ideas are easy. Implementation is hard.


CXSparrow
Mar 14, 20241 min read
The Uncomfortable Truth About Customer Experience
In an era where buzzwords like "customer centricity" are everywhere and we all say we're thinking that way, the reality on the ground...
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CXSparrow
Mar 14, 20241 min read
Simple hack for building better, deeper relationships with your customers
Building strong relationships is one of the most important things you should focus on if you are in a CS role. One of the best ways to do...
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