CXSparrowMar 141 min readThe Uncomfortable Truth About Customer ExperienceIn an era where buzzwords like "customer centricity" are everywhere and we all say we're thinking that way, the reality on the ground...
CXSparrowMar 141 min readSimple hack for building better, deeper relationships with your customers Building strong relationships is one of the most important things you should focus on if you are in a CS role. One of the best ways to do...