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Ideas are easy. Implementation is hard.


Why you should not trust your customer health score blindly
Customer health scores are useful, but they are not enough. They can only capture a fraction of the information you need to know about...

CXSparrow
Mar 14, 20241 min read


Simple hack for building better, deeper relationships with your customers
Building strong relationships is one of the most important things you should focus on if you are in a CS role. One of the best ways to do...

CXSparrow
Mar 14, 20241 min read
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